Billing Terms and Conditions
Last Updated: 12 January 2024
Welcome to Costumes & Embroidery. Please read our Billing Terms and Conditions carefully before making any purchases. By placing an order, you agree to the following terms and conditions:
Section 1: Payment Options
At Costumes & Embroidery, we provide several secure and convenient payment methods to complete your purchase:
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Credit/Debit Cards:
- We accept all major credit and debit cards, including Visa, MasterCard, American Express, Discover, Diners Club, ELO, JCB, and UnionPay.
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PayPal:
- Pay securely through PayPal, which offers additional protection for your payment information.
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Shop Pay:
- A fast and convenient checkout option that allows you to securely store payment and shipping information for future purchases.
Note: Payments are processed at the time of order placement, and a confirmation email will be sent once your payment is successful.
Section 2: Pricing Information
- All prices displayed on Costumes & Embroidery are in USD and include any applicable taxes required under U.S. law.
- Shipping fees, where applicable, will be calculated and displayed during the checkout process.
- We strive to ensure the accuracy of pricing information. In the event of a pricing error, we reserve the right to correct the mistake or cancel orders affected by the error.
Section 3: Order Confirmation and Cancellation Policy
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Order Confirmation:
- After placing your order, you will receive an Order Confirmation email with the details of your purchase, including product(s), total cost, shipping address, and an order number for tracking.
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Cancellation Policy:
- To cancel an order, please contact us immediately at support@costumesembroidery.com.
- If the order has already been processed or shipped, cancellations may not be possible.
- If your order has shipped, refer to our Return and Refund Policy for guidance on returning items.
Section 4: Shipping Policy
- We offer free shipping within the United States.
- Processing times are as follows:
- In-stock items: 1-2 business days.
- Custom-made items: 3-5 business days.
- Delivery times are as follows:
- Estimated delivery within 5-7 business days.
- For more details on shipping methods, estimated delivery times, and tracking, refer to our Shipping Policy.
Section 5: Return and Refund Policy
- Personalized embroidery items are non-returnable and non-refundable due to their customized nature.
- For non-personalized items, we offer a 3-day return policy, provided the items are unused, in original packaging, and in the same condition as when received.
- For detailed instructions on returns and refunds, please review our Return and Refund Policy.
Section 6: Data Privacy and Security
- At Costumes & Embroidery, your payment information is protected.
- All transactions are encrypted and securely processed through PayPal or Shop Pay.
- We do not store or share sensitive payment information.
- For more details on how we handle your personal data, refer to our Privacy Policy.
Section 7: Compliance with Industry Standards
- Costumes & Embroidery adheres to all applicable regulations, ensuring that product listings, pricing, and advertising are accurate, transparent, and compliant with industry standards.
Section 8: Updates to Billing Terms and Conditions
We reserve the right to update or modify these terms at any time. Changes will be posted on this page, and we encourage you to review these terms periodically. Continued use of our services after changes are posted constitutes acceptance of the updated terms.
Section 9: Customer Support
For questions or concerns about billing, payments, or policies, please contact our Customer Support team.
- Trade Name: Costumes & Embroidery
- Business Registration Number: 602081242
- Email: costumesandemroidery@gmail.com
- Phone: +14255510777
- Address: 11622 Silver Lake Road #84 Everett, WA 98208, United States
- Customer Support: Responding within 24 Business Hours